Legal

Privacy Policy

Last updated: June 2, 2026

MAYBLE Seoul ("MAYBLE", "we", "us", or "our"), operator of maybleseoul.com (the "Website"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices and rights you have. By using our Website or submitting an inquiry, you agree to the practices described below.

1. Information We Collect

We collect the following personal information when you submit a consultation inquiry or otherwise contact us:

  • Name
  • Email address
  • Phone number
  • Country of residence
  • Treatment of interest

You may also voluntarily provide additional details (such as your preferred visit time or a free-text message). We do not knowingly collect information from individuals under the age of 18.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Consultation, to understand your goals and respond to your inquiry;
  • Booking, to arrange and coordinate appointments with partner clinics;
  • Treatment guidance, to provide information, itineraries, interpretation, and aftercare support related to your care.

We process your data on the basis of your consent and to take steps, at your request, prior to and during the provision of our concierge services.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described above. In general, inquiry and consultation records are kept for up to 3 years from your last contact with us, after which they are securely deleted or anonymized, unless a longer retention period is required by applicable law (for example, tax or medical-coordination record-keeping obligations).

4. Disclosure to Third Parties

We do not sell or rent your personal information. We share it only in the following limited circumstances:

  • Partner clinics & medical providers in Seoul, where necessary to arrange and deliver the consultation, booking, or treatment you request;
  • Service providers who support our operations (for example, email delivery or translation), bound by confidentiality obligations and permitted to use the data only as instructed by us;
  • Legal compliance, where disclosure is required by law, regulation, or valid legal process, or to protect the rights, safety, and property of MAYBLE or others.

Because our partner clinics are located in the Republic of Korea, coordinating your care may involve transferring your information to Korea. By submitting an inquiry, you consent to this transfer for the purposes described in this Policy.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information;
  • Withdraw your consent at any time, without affecting prior lawful processing;
  • Object to or request restriction of certain processing.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Cookies & Analytics

Our Website may use cookies or similar technologies to ensure basic functionality and to understand how the site is used. You can control or disable cookies through your browser settings; some features may not function properly if cookies are disabled.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: